Dear Valued Golden Valley Medical Customer,

Thank you for shopping with us; we are proud to serve you. We are open at our regular store hours.

We take the coronavirus (COVID-19) spread very seriously and want to update you on what we are doing to ensure your health and safety in our store.

We are closely following CDC and other health authority guidelines and are regularly providing our employees with the latest safety guidelines. In addition to our regular cleaning procedures, we have invested additional labor hours into our store to allow for more frequent cleaning, paying close attention to high touch areas such as service counters, walkers, commodes, shower chairs, and products on our display areas.

We are taking care of our employees. They are following CDC guidelines to protect themselves, their colleagues, and our customers. We are asking them to stay home if they have any symptoms or do not feel well, and we are supporting them financially during this time.

In these extraordinary circumstances, we are committed to our purpose of delivering healthy living for less and our commitment to being accessible and reliable for our shoppers, employees, and the community. We will be working hard to keep our store well-stocked and will provide more information as this situation develops. We look forward to seeing you at Golden Valley Medical Supply & Oxygen Service.

Thank you for your continued support.

Patricia Bobbitt
Owner

Our Response to the Coronavirus

& How We Plan To Help Our Customers

Basic protective measures against the new coronavirus as stated by the World Health Organization:

Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. COVID-19 is still affecting mostly people in China with some outbreaks in other countries. Most people who become infected experience mild illness and recover, but it can be more severe for others. Take care of your health and protect others by doing the following:

Wash your hands frequently

Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.

Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

Maintain social distancing

Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.

Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

Avoid touching eyes, nose and mouth

Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

Practice respiratory hygiene

Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.

Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

If you have fever, cough and difficulty breathing, seek medical care early

Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.

Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.

Stay informed and follow advice given by your healthcare provider

Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority or your employer on how to protect yourself and others from COVID-19.

Why? National and local authorities will have the most up to date information on whether COVID-19 is spreading in your area. They are best placed to advise on what people in your area should be doing to protect themselves.

Protection measures for persons who are in or have recently visited (past 14 days) areas where COVID-19 is spreading

Follow the guidance outlined above.

Stay at home if you begin to feel unwell, even with mild symptoms such as headache and slight runny nose, until you recover. Why? Avoiding contact with others and visits to medical facilities will allow these facilities to operate more effectively and help protect you and others from possible COVID-19 and other viruses.

If you develop fever, cough and difficulty breathing, seek medical advice promptly as this may be due to a respiratory infection or other serious condition. Call in advance and tell your provider of any recent travel or contact with travelers. Why? Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also help to prevent possible spread of COVID-19 and other viruses.